Pardon if my language is inelegant here. I really do understand — and appreciate — that the band provides an important service to the people we entertain. And I’m always very grateful for the opportunity to serve them.
It’s that word, “get”. It sounds so crass to me, but I can’t think of a better one. Sorry.
Anyway, here goes:
Learning how to get a client is easy, really. Maybe too easy.
So many new businesses never manage to figure it out — perhaps they’re expecting something very complex.
How do I learn how to get a client? Simple — I listen to them. Especially when they send wonderful notes like this one. Click to enlarge it.
Nowadays, many people are self-employed, like me. Anyone (especially the newly self-employed) starting a business needs the right attitude and skills, a solid plan, reliable resources, and lots of good luck. Especially the last.
Do you manage a successful business? Congratulations!
I’ve been a self-employed musician since 1975. I help people with music at weddings and parties, and it’s always fun and rewarding for me, my colleagues, and our clients.
Believe me, once I started learning the ropes, I realized that knowing how to get a client isn’t rocket science. It requires just two things.
First, careful attention to details. And second, the skills and attitude for delivering perfect service, first time, every time.
Actually, my clients tell me what perfect service includes. I pay close attention to what they say. And how they say it.
For example, with these significant words in Kristina’s note — “quick replies”, “seamless process”, and “very excited” — this note teaches me a few important tips. Whenever someone talks with me about planning the music for their wedding or party, I’m careful to:
1. Reply quickly. Promptly and completely. I answer all their questions directly and offer helpful suggestions.
2. Make it Seamless. I make doing business smooth, pleasant, and hassle-free. I always make the next step easy and clear. And I avoid creating obstacles and delays.
3. Create Excitement. From the very start, my clients are thrilled, expecting their event will be sensational. Before, during, and afterward, they come to expect their party will be everything they hope for, and more.
You can find lots of tips for how to get a client. These three may not always be the MOST important tips, but I’ll rank them near the top any day. Are YOU doing all three?
YOUR turn. Have you learned how to get a client? Got another tip to add to my three?
How can I help you? Ask about our availability. Call 408-245-9120 or use Robbie@MagnoliaJazz.com.
The Magnolia Jazz Band entertains at weddings and parties throughout the San Francisco Bay Area. If you are ever nearby, you’ll love catching us in action, seeing and hearing us create a great mood.
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